Terms of service
Plain terms so both sides know exactly what's agreed before work begins.
Scope and quotes
Every project starts with a written scope: pages or features, deliverables, timeline and price. That document is the agreement. Anything added later is quoted separately before we build it, so no invoice ever arrives as a surprise.
Payments
- 50% to start, 50% on completion, unless the scope says otherwise.
- Retainers and care plans are billed monthly in advance.
- Invoices are due within 7 days; late work may pause after 14 days.
Revisions
Each project includes two rounds of revisions per deliverable. Feedback that changes the agreed workflow scope or adds new integrations counts as new work and is quoted before we continue.
Your responsibilities
We need timely process details and access to the systems being connected. Timelines assume feedback within three working days. Long gaps in feedback may move your delivery date to the next available slot.
Ownership
Once final payment clears, you own the agreed automation deliverables we produced for you. We keep the right to show the work in our portfolio unless you ask us in writing not to. Third-party tools and integrations remain under their own licences.
Support and warranty
We fix bugs in our own workflows free of charge for 14 days after launch. Issues caused by third-party updates or new feature requests are handled under a support plan or hourly rate.
Cancellation
Either side can stop a project in writing. You pay for the work completed up to that point and receive the files produced so far. Deposits cover work already started and are non-refundable.
Liability
We do our best work, but we can't guarantee specific revenue or ranking outcomes. Our liability is limited to the fees paid for the affected project.
Questions
Anything unclear? Email contact@autoagentixs.com before signing off on a scope.